Question 1

How do I cancel my membership?

Accepted Answer

We're sorry to hear you need to cancel. Before you cancel, please consider the following:

- If you're canceling for financial reasons, feel free to reach out about our Ambassador Program. You can get a free membership with a small volunteer role that makes a big impact on community. We keep it light and we like to take good care of our Ambassadors!

- If there's an issue you'd like us to know about, you can fill out our Experience Survey to report it anonymously.

- Did you know we gift memberships to those who are financially struggling or looking for work? If you'd like to keep your monthly membership active and donate your seat to someone who's in need, just let us know and we'll make the switch.

Whatever your reason for canceling, we're happy to help make it easy for you. Please give us a call at 512-222-8974 or visit any location. You can also log into your member profile and cancel from there. Either way, please share with us your reason for cancellation so we can help improve our services.

Question 2

How can I get a free membership?

Accepted Answer

Here at Dwell Coworking, we're mostly interested in building a strong community where members feel connected and like they belong here. To that end, we have several Ambassador roles available where you can be a part of creating that experience for others. Ambassadors receive a free membership for a small volunteer commitment. Get in touch to learn more!

Question 3

Can I take calls while I'm in the space?

Accepted Answer

We do things differently at Dwell Coworking. While many coworking spaces force you to run off to a call room or booth, we don't do this. In fact, many of our locations don't have call rooms or booths. All we ask is that you wear headphones and keep your voice to a conversational level. If you need to be louder or feel the need for extra privacy, consider finding out about our conference room availability.

Question 4

How do I change my subscription payment method?

Accepted Answer

Change your payment method for your subscription is super easy. Here's how:

Log into your member account by clicking "log in" in the top right of any page
If it's your first time logging in you'll need to set a password
Once logged in, head to "subscriptions" where you'll find your subscription
Click the link that says "Update Payment Method"
Enter your new payment details and submit

Member Support

Frequently asked questions

How do I cancel my membership?

How can I get a free membership?

Can I take calls while I'm in the space?

How do I change my subscription payment method?