MEMBERSHIP AGREEMENT
Updated May 23, 2026
This Membership Agreement, together with any applicable location-specific rules, house rules, internet use policy, private office terms, conference room terms, event terms, and other policies provided, posted, published, or made available by Dwell Coworking, LLC from time to time, collectively, this “Agreement”, governs access to and use of Dwell Coworking’s facilities, locations, offices, desks, conference rooms, common areas, technology, amenities, services, and related offerings.
This Agreement is entered into between Dwell Coworking, LLC, a Texas limited liability company “Company,” “Dwell,” “we,” “us,” or “our”, and the individual or entity accepting this Agreement or accessing or using any Dwell Coworking facility, service, or location “Member,” “you,” or “your”.
By signing or electronically accepting this Agreement, creating an account, purchasing a membership, booking a space, making payment, accessing or using any Dwell Coworking facility or service, or allowing any guest, employee, contractor, client, customer, vendor, team member, or other invitee to access or use any Dwell Coworking facility or service through you or on your behalf, you agree to be bound by this Agreement.
If you accept this Agreement on behalf of a company, organization, or other entity, you represent and warrant that you have authority to bind that entity. In that case, the terms “Member,” “you,” and “your” apply to both the individual accepting this Agreement and the entity on whose behalf the Agreement is accepted, as applicable.
Background:
Member desires to access and use certain coworking locations, private offices, desks, conference rooms, common areas, amenities, technology, event venues, and related services made available by Company from time to time. Company desires to provide Member with a limited, revocable, non-exclusive license to access and use such facilities and services, subject at all times to this Agreement, Member’s membership type, applicable fees, availability, location-specific rules, building rules, Company policies, and any limitations imposed by property owners, landlords, hosts, or operators of the applicable Coworking Location.
Member acknowledges and agrees that services, amenities, locations, hours, furnishings, equipment, conference rooms, events, internet access, parking, beverages, and other offerings may vary by Coworking Location and may be changed, limited, suspended, or discontinued from time to time in Company’s discretion.
Agreement:
The Parties hereby agree as follows:
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Definitions. Capitalized words and phrases used in this Agreement have the following meanings:
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“Access Credentials” means any key, key card, fob, mobile credential, access code, app-based credential, Wi-Fi credential, login, password, parking credential, or other method of access provided or approved by Company for use by Member or any Authorized User.
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“Authorized Users” means any individual approved by Company to access or use a membership, private office, desk, conference room, account, Access Credential, or other service associated with a Member. Authorized Users may include employees, team members, contractors, or other approved users of a Member’s account, but do not include guests unless expressly approved by Company. Member is responsible for all acts, omissions, violations, damage, losses, and charges caused by or relating to its Authorized Users.
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“Company”, “Dwell”, “we”, “us”, or “our” means Dwell Coworking, LLC, a Texas limited liability company.
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“Company Policies” means all rules, policies, procedures, terms, guidelines, instructions, and requirements provided, posted, published, or otherwise made available by Company from time to time, including location-specific rules, house rules, internet use policies, private office terms, conference room terms, event terms, billing policies, access-control policies, safety rules, and any rules imposed by property owners, landlords, hosts, building managers, or operators of any Coworking Location.
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“Coworking Location” or “Coworking Locations” means any coworking location, private office, office space, desk space, conference room, meeting room, event space, common area, restroom, kitchen, lobby, hallway, entrance, parking area, storage area, building area, outdoor area, or associated facility, area, equipment, furnishings, technology, amenity, or service made available by Company from time to time, whether operated directly by Company or made available through a property owner, landlord, host, building manager, or other third party.
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“Effective Date” means the earliest date on which Member signs or electronically accepts this Agreement, creates an account, purchases a membership, books a space, makes payment, accesses or uses any Company facility or service, or allows any Authorized User, guest, employee, contractor, client, customer, vendor, team member, or other invitee to access or use any Company facility or service through Member or on Member’s behalf.
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“Fees” means all membership fees, office fees, desk fees, conference room fees, event fees, booking fees, guest fees, additional user fees, setup fees, administrative fees, access fees, late fees, failed-payment fees, damage charges, cleaning charges, restoration charges, collection costs, taxes, and other amounts charged by Company or owed by Member under this Agreement or any applicable Company Policy.
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“Guest” means any person who is not an Authorized User and who accesses or uses any Coworking Location, service, event, conference room, private office, or amenity through Member, at Member’s invitation, for Member’s benefit, or in connection with Member’s membership, business, meeting, event, or booking.
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“Initial Billing Cycle” means the first billing period applicable to Member’s membership, booking, office, desk, or other service, as determined by Company based on the date of purchase, activation, booking, or access.
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“Member”, “you”, or “your” means the individual or entity that accepts this Agreement, purchases a membership, books or uses any Company service, or accesses any Coworking Location. If a membership, booking, account, or private office is purchased or used on behalf of a company, organization, or other entity, “Member,” “you,” and “your” include both the individual accepting this Agreement and the entity on whose behalf the Agreement is accepted or used, as applicable. Member is responsible for ensuring that all Authorized Users, guests, invitees, employees, contractors, clients, customers, vendors, agents, and other persons accessing any Coworking Location through Member or on Member’s behalf comply with this Agreement.
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“Regular Business Days” means the days on which a Coworking Location is generally made available for Member access, as determined by Company and subject to membership type, reservation status, availability, holidays, building closures, staffing, maintenance, emergencies, events, property-owner requirements, host requirements, and Company Policies.
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“Regular Business Hours” means the hours during which a Coworking Location is generally made available for Member access, as determined by Company and subject to membership type, reservation status, availability, holidays, building closures, staffing, maintenance, emergencies, events, property-owner requirements, host requirements, and Company Policies.
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“Term” means the period beginning on the Effective Date and continuing until this Agreement or Member’s applicable membership, booking, office, desk, or service is terminated in accordance with this Agreement or applicable Company Policies.
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“Website” means www.DwellCoworking.com, or any other domain name, URL, app, platform, member portal, booking system, or online service officially designated or used by Company from time to time.
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Term; Cancellation; Suspension; Termination.
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2(a). Term of Agreement. This Agreement begins on the Effective Date and continues until terminated in accordance with this Agreement. Termination of a specific membership, booking, private office, desk, conference room reservation, or other service does not necessarily terminate this Agreement unless Company determines otherwise. Any provisions that by their nature should survive termination will remain in effect.
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2(b). Member Cancellation. Member may cancel a membership or recurring service by providing notice through the method designated by Company, including through Company’s Website, member portal, billing platform, or written notice to Company. Unless a different cancellation period applies to a specific membership, private office, booking, or service, cancellation will be effective at the end of the then-current billing period. Member is not entitled to a refund or proration of Fees for the then-current billing period unless expressly approved by Company in writing.
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2(c). Product-Specific Cancellation Terms. Certain memberships, private offices, desks, conference rooms, event bookings, or other services may be subject to additional cancellation periods, minimum terms, deposits, non-refundable fees, notice requirements, or product-specific terms. If product-specific terms conflict with this Section 2, the product-specific terms control.
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2(d). Company Termination Without Cause. Company may terminate this Agreement, any membership, or any service at any time by providing notice to Member. If Company terminates a recurring membership without cause before the end of a billing period, Company may, in its discretion, provide a prorated refund, credit, or other reasonable accommodation for the unused portion of the applicable billing period.
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2(e). Suspension or Termination for Cause. Company may immediately suspend access, deactivate Access Credentials, remove Member or any Authorized User or Guest from any Coworking Location, cancel any booking, or terminate this Agreement or any membership or service without refund if Company determines, in its sole discretion, that Member or any Authorized User or Guest has:
(i) failed to pay any Fees when due;
(ii) violated this Agreement or any Company Policy;
(iii) created or threatened a safety, security, health, operational, legal, reputational, or property-related risk;
(iv) damaged or misused any Coworking Location, equipment, furnishings, technology, utility, or amenity;
(v) engaged in harassment, discrimination, threats, violence, illegal activity, fraudulent activity, or disruptive conduct;
(vi) misused Access Credentials, allowed unauthorized access, tailgated, propped open doors, or accessed restricted areas;
(vii) violated any rule or requirement imposed by a property owner, landlord, host, building manager, or operator of a Coworking Location; or
(viii) made any false, misleading, or incomplete representation to Company.
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2(f). Effect of Termination. Upon cancellation, suspension, or termination, Member must immediately stop using the affected Coworking Location, membership, service, office, desk, room, Access Credential, account, and amenity, unless Company provides written authorization otherwise. Member must promptly remove all personal property and return any Company property, including keys, cards, fobs, equipment, parking passes, or other Access Credentials.
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2(g). Property Left After Termination. If Member or any Authorized User or Guest leaves property at any Coworking Location after cancellation, suspension, termination, expiration of a booking, or loss of access rights, Company may remove, store, relocate, or dispose of such property after providing reasonable notice when practical. Member waives any claims related to such property except to the extent prohibited by law. Member is responsible for any storage, removal, cleaning, disposal, repair, replacement, administrative, or professional costs incurred by Company.
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2(h). Amounts Owed After Termination. Termination, cancellation, suspension, or expiration of this Agreement or any membership, booking, office, desk, or service does not relieve Member of responsibility for Fees, damages, reimbursement obligations, indemnity obligations, collection costs, or other amounts owed to Company. Company may use any lawful remedy to collect unpaid amounts.
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Services of the Company.
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3(a). Services and Amenities. Subject to this Agreement, Member’s membership type, applicable Fees, availability, Company Policies, location-specific rules, building rules, staffing, maintenance, emergencies, events, third-party service providers, and any limitations imposed by property owners, landlords, hosts, building managers, or operators of the applicable Coworking Location, Company may make available certain coworking facilities, private offices, desks, conference rooms, common areas, furnishings, internet access, equipment, beverages, events, member portal access, and other amenities or services from time to time.
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3(b). Variations by Location and Membership Type. Member acknowledges and agrees that services, amenities, furnishings, equipment, hours, access rights, conference room availability, internet access, parking, beverages, events, and other offerings may vary by Coworking Location and membership type. No specific service, amenity, room, desk, office, furnishing, item of equipment, parking space, event, or other offering is guaranteed unless expressly stated in a written agreement signed by Company.
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3(c). Changes to Services. Company may change, limit, relocate, suspend, discontinue, replace, or modify any service, amenity, Coworking Location, office, desk, conference room, common area, access method, equipment, furnishing, event, or offering at any time in Company’s discretion. Temporary or permanent changes to services or amenities do not void this Agreement and do not entitle Member to any refund, credit, offset, or damages unless expressly approved by Company in writing.
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3(d). Third-Party Services and Host Locations. Some Coworking Locations, buildings, services, internet connections, parking areas, utilities, access systems, amenities, equipment, and events may be provided, owned, controlled, or operated by third parties, including property owners, landlords, hosts, building managers, vendors, or service providers. Company is not responsible for interruptions, failures, restrictions, outages, closures, delays, acts, omissions, or decisions of such third parties, except to the extent required by applicable law.
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3(e). Company Access and Operational Control. Company and its representatives may access, inspect, enter, move furniture within, maintain, repair, alter, reconfigure, clean, show, secure, or otherwise manage any Coworking Location, private office, desk, conference room, common area, equipment, furnishing, or amenity with or without prior notice for safety, security, maintenance, operational, emergency, compliance, business, or other legitimate purposes.
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3(f). No Guarantee of Continuous Availability. Company will use commercially reasonable efforts to support the availability of services and amenities that Company chooses to provide, but Member acknowledges that coworking spaces, shared facilities, internet access, equipment, conference rooms, utilities, parking, beverages, and other amenities may be unavailable, interrupted, delayed, limited, or changed from time to time. Such unavailability is not a breach of this Agreement.
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Use of Services by Member. Member shall comply, and shall cause all Authorized Users and Guests to comply, with this Agreement, all Company Policies, all applicable laws, and all rules, regulations, and requirements applicable to the Coworking Location being used. Member acknowledges and agrees to the following:
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4(a). Location-Specific Rules. Member shall comply with all rules, limitations, policies, procedures, and requests applicable to any Coworking Location, including any rules imposed by Company, property owners, landlords, hosts, building managers, operators, or service providers. Location-specific rules may vary by Coworking Location and may be provided, posted, published, emailed, displayed in the member portal, or otherwise made available by Company from time to time.
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Location-specific rules may include, without limitation:
(i) limitations on the use of specific rooms, areas, entrances, exits, parking areas, kitchens, restrooms, storage areas, furniture, fixtures, appliances, equipment, utilities, technology, or amenities;
(ii) limitations on phone calls, video calls, meetings, events, noise, music, food, beverages, storage, signage, deliveries, packages, and activities that may be disruptive to others;
(iii) limitations or restrictions on use of kitchen appliances, refrigerators, food storage, furniture, equipment, printers, monitors, displays, conference rooms, private offices, or other items at the Coworking Location; and
(iv) policies related to internet use, access control, safety, security, parking, cleaning, hours, guests, events, and building operations.
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Member is responsible for reviewing and complying with all applicable location-specific rules before using each Coworking Location. Failure by Member, any Authorized User, or any Guest to comply with location-specific rules is a breach of this Agreement.
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4(b). Illegal Activities. Member shall not, and shall not permit any Authorized User or Guest to, engage in any illegal activity at or in connection with any Coworking Location or Company service, including drug use, theft, fraud, harassment, violence, threats, vandalism, trespass, unlawful discrimination, unlawful possession or use of weapons, or any activity that violates local, state, or federal law.
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4(c). Disruptive Conduct. Member shall not, and shall not permit any Authorized User or Guest to, engage in any activity, behavior, or communication that disturbs the professional, safe, respectful, and productive environment of any Coworking Location. Prohibited disruptive conduct includes excessive noise, loud conversations, shouting, profanity, playing music or media without headphones, repeated interruptions, aggressive behavior, intimidation, offensive conduct, or any other conduct that impedes the use, comfort, safety, or enjoyment of the Coworking Location by Company, other members, occupants, guests, hosts, staff, or visitors.
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4(d). Business Activities; Solicitation; Events. Member may use the Coworking Location only for lawful, professional, and permitted business or personal work activities consistent with Member’s membership type and Company Policies. Member shall not use any Coworking Location to solicit, market, advertise, or promote a competing coworking, office, meeting-room, event-space, or similar business to any member, guest, host, occupant, or visitor of a Coworking Location. Member shall not host events, classes, workshops, sales presentations, public gatherings, ticketed activities, or similar activities at any Coworking Location without Company’s prior written approval and, when applicable, approval from the applicable property owner, landlord, host, building manager, or operator. Member shall not interrupt, pressure, solicit, harass, or otherwise engage in unwanted communications with other users of any Coworking Location.
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4(e). Hazardous Activities. Member shall not, and shall not permit any Authorized User or Guest to, engage in any activity that threatens or may threaten the health, safety, security, property, operations, or comfort of others at any Coworking Location. Prohibited activities include the use, storage, or handling of dangerous or hazardous equipment, chemicals, materials, open flames, flammable substances, weapons, illegal substances, unsafe electrical equipment, overloaded outlets, blocked exits, or any other item or activity Company determines to be unsafe, disruptive, or inappropriate.
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4(f). Damage to Property. Member shall not, and shall not permit any Authorized User or Guest to, damage, deface, misuse, remove, alter, tamper with, or destroy any property belonging to Company, any Coworking Location, any property owner, landlord, host, building manager, operator, service provider, member, guest, occupant, or visitor. Member is responsible for all damage, loss, cleaning, repair, replacement, restoration, administrative costs, professional costs, and related Fees caused by or relating to Member, any Authorized User, or any Guest.
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4(g). Unauthorized Use; Access Restrictions. Member shall not, and shall not permit any Authorized User or Guest to, access or attempt to access any Coworking Location, room, office, desk, conference room, meeting room, storage area, equipment, amenity, parking area, system, network, or restricted area except as expressly authorized by Company. Member shall not access or attempt to access any Coworking Location outside approved hours, Regular Business Days, Regular Business Hours, reservation times, membership rights, or access permissions without Company’s prior written approval and any required approval from the applicable Coworking Location. Unauthorized access or attempted access may result in additional Fees, suspension, removal, deactivation of Access Credentials, or termination without refund.
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4(h). Access Credentials and Security. Member shall not, and shall not permit any Authorized User or Guest to, share, copy, transfer, loan, misuse, or disclose any Access Credential. Member shall not prop open doors, allow tailgating, bypass security systems, disable locks, interfere with cameras or access systems, allow unauthorized persons to enter, or use another person’s Access Credential. Member is responsible for all activity occurring through Member’s account, reservation, membership, or Access Credentials.
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4(i). Property of Member. Member shall not leave or store personal property, business property, equipment, furniture, inventory, files, signage, supplies, food, or other items at any Coworking Location without Company’s prior written approval. Unless Company has approved storage in writing, Member must remove all property at the end of each use, reservation, Regular Business Day, or approved access period. Company is not responsible for theft, loss, damage, destruction, or disposal of Member property, Authorized User property, or Guest property. Member is responsible for any cleaning, removal, storage, disposal, repair, replacement, or administrative costs related to property left at any Coworking Location.
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4(j). Network, Technology, Utilities, and Equipment Misuse. Member shall not, and shall not permit any Authorized User or Guest to, use any technology, device, software, equipment, utility, appliance, internet connection, network, or system in a manner that disrupts, disables, damages, overloads, compromises, or interferes with Company, any Coworking Location, any service provider, or any other user. Member shall use all networks, utilities, appliances, food and beverage services, equipment, printers, copiers, scanners, monitors, conference room technology, and shared resources in a reasonable, lawful, safe, and responsible manner. Company and any Coworking Location may limit, restrict, suspend, or terminate access for high-bandwidth usage, security concerns, misuse, interference, or violations of Company Policies.
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4(k). Privacy; Recording; Photography. Member shall not, and shall not permit any Authorized User or Guest to, record, photograph, film, monitor, livestream, or capture the image, voice, likeness, personal information, confidential information, or communications of any person at any Coworking Location without that person’s consent and compliance with applicable law. Member shall not use any Coworking Location in a manner that invades the privacy, confidentiality, or quiet enjoyment of others.
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4(l). Harassment and Discriminatory Behavior. Company is committed to providing a safe, respectful, professional, and non-discriminatory environment for all members, guests, staff, hosts, occupants, and visitors. Harassment, discrimination, intimidation, threats, bullying, stalking, retaliation, sexual harassment, abusive conduct, offensive conduct, or conduct that creates a hostile, unsafe, or offensive environment is strictly prohibited. This includes conduct based on any protected status under applicable law. Any Member, Authorized User, or Guest who engages in such conduct may be immediately removed from any Coworking Location, have access suspended, and have this Agreement terminated without refund.
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4(m). Animals and Service Animals. Member shall not bring animals or pets into any Coworking Location unless expressly permitted by Company or required by applicable law. Service animals are permitted to the extent required by applicable law. Company may ask questions permitted by law when the need for a service animal is not obvious. Any animal, including a service animal, may be required to leave if it is out of control and the handler does not take effective action to control it, is not housebroken, poses a direct threat to the health or safety of others, or otherwise creates a legally permissible basis for removal. Member is responsible for any damage, cleaning, injury, disruption, or other issue caused by an animal brought by Member, an Authorized User, or a Guest.
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4(n). Tobacco, Vaping, Hemp, THC, and Alcohol Use. Member shall comply, and shall cause all Authorized Users and Guests to comply, with all Company Policies and location-specific rules regarding tobacco, smokeless tobacco, vaping, hemp-derived products, THC products, Delta-8, Delta-9, Delta-10, alcohol, and similar substances. Company may prohibit or restrict any such products at any Coworking Location. Alcohol may not be brought, served, consumed, sold, or distributed at any Coworking Location except with Company’s prior written approval and compliance with applicable law and location-specific rules.
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4(o). Age Requirements. Member represents and warrants that Member is at least eighteen years of age. Unless Company approves otherwise in writing, all Authorized Users and Guests must be at least eighteen years of age. Member is responsible for ensuring compliance with all age requirements.
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4(p). Registered Sex Offenders. No person who is required to register as a sex offender under applicable law may access any Coworking Location unless Company has provided prior written approval. Member represents and warrants that Member is not required to register as a sex offender under applicable law and shall not knowingly permit any Authorized User or Guest who is required to register as a sex offender to access any Coworking Location. Company and each Coworking Location reserve the right, to the extent permitted by law, to deny access to or remove any person based on sex-offender registration status, safety concerns, host requirements, property-owner requirements, or Company Policies. Company may terminate this Agreement if Member makes a false representation or violates this Section.
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4(q). Sanctions and Prohibited Persons. Member shall comply, and shall cause all Authorized Users and Guests to comply, with all applicable United States economic sanctions laws and regulations. Member shall not knowingly invite, permit, facilitate access for, transact with, or provide services through any Coworking Location to any person or entity listed on the Specially Designated Nationals and Blocked Persons List or otherwise prohibited under applicable sanctions laws. Member shall not use any Company service in a manner that causes Company or any Coworking Location to violate applicable sanctions laws.
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4(r). Guests. Member may not permit Guests to access any Coworking Location unless such Guests are registered, approved, and authorized through the method designated by Company. Guest access is limited to the date, time, location, purpose, and authorization granted by Company and expires at the end of the approved access period or Regular Business Hours, whichever occurs first, unless Company approves otherwise in writing. Member is responsible for all acts, omissions, violations, damages, injuries, losses, charges, and claims caused by or relating to Member’s Guests.
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Fees; Billing; Payments.
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5(a). Fees. Member shall pay all Fees when due. Fees may include membership fees, private office fees, desk fees, conference room fees, event fees, booking fees, guest fees, additional user fees, setup fees, administrative fees, access fees, late fees, failed-payment fees, chargeback fees, damage charges, cleaning charges, restoration charges, taxes, and any other amounts owed under this Agreement, any Company Policy, or any approved booking, membership, office, desk, event, or service.
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5(b). Initial Billing Cycle. Unless otherwise stated in writing by Company, the Initial Billing Cycle begins on the date Member purchases, activates, books, accesses, or begins using the applicable membership, office, desk, room, event, or service. Any prorated amount, setup fee, deposit, or other initial Fee is due at the time of purchase, activation, booking, access, or use, as determined by Company.
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5(c). Recurring Billing. Recurring Fees will be charged automatically according to the applicable billing cycle, membership type, product terms, or billing schedule established by Company. Unless otherwise stated in writing by Company, monthly recurring Fees are charged in advance and continue until properly cancelled or terminated in accordance with this Agreement.
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5(d). Payment Method. Member authorizes Company and its payment processors to charge Member’s selected payment method, including credit card, debit card, ACH, bank account, or other approved payment method, for all Fees when due. Member is responsible for maintaining accurate, current, and valid payment information and sufficient funds or credit availability. Member authorizes Company to retry failed payments and to charge any updated payment method made available to Company or its payment processors, to the extent permitted by law and payment-network rules.
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5(e). Taxes and Processing Charges. Member is responsible for all applicable taxes, sales taxes, use taxes, transaction fees, processing fees, and similar charges imposed in connection with any Fees, membership, booking, office, room, event, or service, except taxes based solely on Company’s income.
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5(f). Failed Payments; Late Amounts. If any payment is declined, returned, reversed, charged back, or otherwise not received when due, Company may assess late fees, failed-payment fees, chargeback fees, administrative fees, or other lawful charges. If any Fees remain unpaid for more than fifteen (15) days, Company may suspend services, deactivate Access Credentials, cancel reservations, withhold access, terminate this Agreement or any membership or service, and pursue all available remedies.
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5(g). Application of Payments. Company may apply payments received from Member first to the oldest outstanding balance, then to any late fees, failed-payment fees, chargeback fees, administrative fees, damage charges, cleaning charges, restoration charges, collection costs, and other amounts owed, and then to current recurring Fees or other current charges.
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5(h). No Refunds; No Proration. Except as expressly stated in this Agreement or approved by Company in writing, all Fees are non-refundable and non-transferable. Member is not entitled to any refund, credit, offset, or proration for unused time, unused services, failure to use a membership, cancellation before the end of a billing cycle, temporary unavailability, suspension for cause, termination for cause, or removal for violation of this Agreement or Company Policies.
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5(i). Upgrades, Downgrades, and Changes. Company may permit Member to upgrade, downgrade, transfer, pause, or otherwise change a membership, office, desk, room, booking, or service in Company’s discretion and subject to applicable availability, Fees, product-specific terms, and Company Policies. Company may require payment of additional Fees before any change becomes effective. Downgrades, pauses, transfers, or cancellations do not entitle Member to a refund unless approved by Company in writing.
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5(j). Damage, Cleaning, Restoration, and Administrative Charges. Member is responsible for all damage, loss, cleaning, repair, replacement, restoration, missing items, improper use, unauthorized access, overtime, abandoned property, and administrative costs caused by or relating to Member, any Authorized User, or any Guest. Company may charge Member’s payment method for such amounts and may require immediate reimbursement upon demand.
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5(k). Disputed Charges and Chargebacks. Member shall promptly notify Company in writing of any disputed charge. Member agrees to work in good faith with Company to resolve billing questions before initiating a chargeback or payment reversal. Initiating an improper chargeback, payment reversal, or payment dispute may result in suspension of access, termination of services, recovery of chargeback fees, administrative fees, collection costs, and any unpaid amounts.
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5(l). Collection Costs. Member is responsible for all reasonable costs incurred by Company in collecting unpaid amounts or enforcing payment obligations, including attorneys’ fees, collection agency fees, court costs, arbitration costs, administrative costs, and related expenses, to the extent permitted by law.
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5(m). Fee Changes. Company may change Fees, billing methods, billing dates, membership pricing, service pricing, and payment requirements from time to time. Company will provide notice of recurring membership Fee changes when required by law or Company Policy. Continued use of any membership, Coworking Location, booking, or service after the effective date of a Fee change constitutes acceptance of the updated Fees.
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Confidential Information; Privacy.
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6(a). Confidential Information. In connection with this Agreement and Member’s use of any Coworking Location or Company service, Member may have access to non-public, confidential, proprietary, personal, business, financial, technical, operational, security-related, or commercially sensitive information belonging to Company, a Coworking Location, a property owner, landlord, host, building manager, operator, service provider, member, guest, tenant, occupant, or other third party “Confidential Information”. Confidential Information includes information that is marked confidential or that a reasonable person would understand to be confidential based on the nature of the information or the circumstances of disclosure.
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6(b). Member’s Confidentiality Obligations. Member shall not, and shall not permit any Authorized User or Guest to, access, use, copy, disclose, photograph, record, remove, share, publish, or exploit any Confidential Information except as expressly authorized by Company or the owner of such Confidential Information. Member shall use reasonable care to protect Confidential Information and shall promptly notify Company if Member becomes aware of any unauthorized access, use, disclosure, or loss of Confidential Information.
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6(c). Shared Workspace Acknowledgment. Member acknowledges that Coworking Locations are shared environments where other members, guests, vendors, staff, hosts, occupants, and visitors may be present. Member is solely responsible for taking reasonable steps to protect Member’s own confidential, proprietary, personal, business, client, customer, financial, technical, or sensitive information, including by securing devices, documents, conversations, calls, screens, files, storage areas, and personal property. Company is not responsible for disclosures of Member’s information caused by Member, Member’s Authorized Users or Guests, other users of shared spaces, or circumstances outside Company’s reasonable control.
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6(d). No Rights in Confidential Information. All Confidential Information remains the property of its respective owner. Nothing in this Agreement or Member’s use of any Coworking Location grants Member any license, ownership interest, intellectual property right, or other right in any Confidential Information, technology, materials, documents, systems, processes, trade secrets, trademarks, copyrights, patents, or proprietary rights of Company or any third party.
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6(e). Privacy Policy. Company may collect, process, use, store, disclose, and transfer personal information in accordance with applicable law and Company’s Privacy Policy, as updated from time to time. Such information may include information provided by Member, information related to Member’s account, membership, billing, bookings, access, communications, and use of Company services, and information collected through access-control systems, security systems, cameras, member platforms, payment processors, or other service providers. Company may use and disclose such information for purposes including providing services, managing access, billing, administration, safety, security, compliance, legal claims, audits, internal operations, communications, and enforcement of this Agreement.
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6(f). Security Cameras and Monitoring. Member acknowledges that Coworking Locations may use security cameras, access-control systems, network systems, visitor logs, and other monitoring or security tools for safety, security, operations, compliance, and property-protection purposes. Member shall not tamper with, disable, obstruct, access, copy, or interfere with any security, monitoring, camera, network, or access-control system.
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6(g). Survival. Member’s obligations under this Section survive the expiration or termination of this Agreement.
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Privacy Policy. We may collect, process, and/or use Your personal data in a variety of ways, including personal data that may be provided by You upon execution of this Agreement or during Your membership, and information that may be gathered by Us or the Coworking Locations’ security cameras located on the premises. We may collect, process, use, store and transfer personal data in accordance with applicable laws, for various purposes including facilitating the services provided, perform accounting and administrative tasks, internal review and audit, compliance with obligations under applicable laws and regulations, to enforce or manage legal claims and otherwise in accordance with the Privacy Policy. For the purposes stated above, We may transfer the personal data collected by us and make it available to our personnel, attorneys, advisors, professionals, subcontractors, independent consultants, external third-party services providers and our affiliates. The full Privacy Policy, as it may be amended from time to time, may be found at https://www.dwellcoworking.com/privacy-policy. You acknowledge and agree that You will familiarize yourself with such Privacy Policy prior to using each Coworking Location.
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Insurance.
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8(a). Company Insurance. Company and/or the applicable Coworking Location may carry certain insurance policies for their own benefit. Such insurance is not intended to insure Member, any Authorized User, any Guest, Member’s property, Member’s business, Member’s clients or customers, Member’s employees or contractors, Member’s vehicles, or Member’s activities at any Coworking Location.
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8(b). Member Property and Business Insurance. Member is solely responsible for insuring Member’s personal property, business property, equipment, inventory, files, documents, devices, furniture, valuables, vehicles, and other items brought to, used at, stored at, or kept at any Coworking Location. Company is not responsible for theft, loss, damage, destruction, disappearance, unauthorized access, or business interruption involving Member’s property or business, whether located in a common area, private office, conference room, desk, storage area, parking area, vehicle, or any other part of a Coworking Location.
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8(c). Recommended Insurance. Member is strongly encouraged to maintain insurance appropriate for Member’s use of the Coworking Location, including property insurance, general liability insurance, professional liability insurance, cyber/data insurance, workers’ compensation insurance, automobile insurance, and any other insurance applicable to Member’s business, employees, contractors, clients, guests, property, vehicles, or activities.
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8(d). Required Insurance for Certain Uses. Company may require Member to provide proof of insurance, including a certificate of insurance, before approving or continuing any private office membership, event, meeting, client-facing use, higher-risk activity, storage of property, use involving employees or contractors, use involving members of the public, or other use Company determines may create additional risk. Company may require specific coverage types, coverage limits, endorsements, additional insured status, waiver of subrogation, primary and noncontributory coverage, or other insurance requirements as a condition of access or use.
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8(e). Waiver of Subrogation. To the fullest extent permitted by law, Member waives, and shall cause Member’s insurers to waive, any right of subrogation, recovery, claim, or cause of action against Company, any Coworking Location, property owner, landlord, host, building manager, operator, affiliate, member, manager, officer, employee, contractor, agent, representative, successor, or assign for any loss, theft, damage, destruction, injury, business interruption, or other claim to the extent covered or required to be covered by insurance maintained or required to be maintained by Member.
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8(f). No Limitation of Member Responsibility. Member’s insurance obligations do not limit Member’s indemnity, defense, reimbursement, payment, repair, replacement, or other obligations under this Agreement. Member remains responsible for all acts, omissions, damages, losses, claims, injuries, costs, and liabilities caused by or relating to Member, any Authorized User, or any Guest, whether or not covered by insurance. Member’s indemnification obligations are set forth in Section 10 and survive the expiration or termination of this Agreement.
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Nature of this Agreement.
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9(a). Limited License; No Tenancy. This Agreement grants Member only a limited, revocable, non-exclusive, non-transferable license to access and use certain Coworking Locations, services, amenities, offices, desks, conference rooms, common areas, or other offerings made available by Company, subject at all times to this Agreement, Company Policies, Member’s membership type, availability, payment of Fees, and applicable location-specific rules.
This Agreement does not create, and shall not be construed to create, any lease, tenancy, sublease, easement, possessory interest, ownership interest, real property interest, right of exclusive possession, landlord-tenant relationship, or other estate or interest in real property in favor of Member, any Authorized User, or any Guest. -
9(b). No Property Rights. Member acknowledges and agrees that Member does not have any right, title, interest, possession, control, or ownership in any Coworking Location, private office, desk, conference room, common area, parking area, equipment, furniture, fixture, amenity, or other property made available through Company. Except as expressly approved by Company in writing, all access and use rights are temporary, conditional, and revocable.
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9(c). Host and Property Owner Rights. Member acknowledges and agrees that certain Coworking Locations may be owned, leased, operated, controlled, or managed by property owners, landlords, hosts, building managers, operators, churches, vendors, or other third parties. Member’s rights under this Agreement are subject and subordinate to Company’s agreements with such parties and to any rules, restrictions, closures, access limitations, or requirements imposed by such parties.
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9(d). Company Control. Company retains the right to manage, operate, modify, relocate, restrict, suspend, or discontinue access to any Coworking Location, private office, desk, conference room, common area, amenity, equipment, furnishing, or service in accordance with this Agreement. Company’s approval of any membership, reservation, office use, desk use, conference room use, or other service does not create any ongoing right to the same space, location, schedule, amenity, or service unless expressly stated in a written agreement signed by Company.
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9(e). Relationship of Parties. The Parties are independent contractors. Nothing in this Agreement creates a fiduciary relationship, agency relationship, employment relationship, partnership, joint venture, franchise, landlord-tenant relationship, or other special relationship between Company and Member. Neither Party has authority to bind the other Party except as expressly stated in this Agreement.
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9(f). No Representation of Relationship. Member shall not represent, imply, or suggest that Member is an employee, agent, partner, joint venturer, franchisee, landlord, tenant, subtenant, property manager, representative, or affiliate of Company or any Coworking Location. Member shall not use Company’s name, trademarks, address, location, or branding in a manner that suggests such a relationship without Company’s prior written approval.
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ASSUMPTION OF RISK; WAIVER OF CLAIMS; INDEMNIFICATION.
IMPORTANT NOTICE: THIS SECTION CONTAINS ASSUMPTION OF RISK, WAIVER AND RELEASE OF CLAIMS, DEFENSE, INDEMNIFICATION, AND LIMITATION OF LIABILITY OBLIGATIONS THAT MAY AFFECT MEMBER’S LEGAL RIGHTS.
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10(a). ASSUMPTION OF RISK. Member acknowledges that Coworking Locations are shared workspaces and may include risks associated with shared facilities, common areas, private offices, conference rooms, parking areas, events, internet access, third-party buildings, other members, guests, visitors, vendors, hosts, property owners, building systems, utilities, and general business operations. To the fullest extent permitted by law, Member assumes all risks arising out of or relating to Member’s access to or use of any Coworking Location or Company service, including risks involving personal injury, illness, death, theft, property loss, property damage, business interruption, data loss, privacy exposure, network interruption, unauthorized access, interactions with other persons, and the acts or omissions of third parties.
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10(b). Responsibility for Member’s Property and Business. Member is solely responsible for Member’s property, business activities, professional services, client relationships, employees, contractors, Authorized Users, Guests, invitees, confidential information, devices, data, files, and business operations. Company is not responsible for theft, loss, damage, destruction, unauthorized access, business interruption, lost profits, lost opportunities, or disputes involving Member’s property, business, clients, customers, employees, contractors, Authorized Users, Guests, invitees, or third parties.
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10(c). WAIVER AND RELEASE OF CLAIMS. TO THE FULLEST EXTENT PERMITTED BY LAW, MEMBER, ON BEHALF OF MEMBER AND MEMBER’S AUTHORIZED USERS, GUESTS, INVITEES, EMPLOYEES, CONTRACTORS, CLIENTS, CUSTOMERS, AGENTS, REPRESENTATIVES, SUCCESSORS, AND ASSIGNS, WAIVES AND RELEASES ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, LIABILITIES, DAMAGES, LOSSES, COSTS, AND EXPENSES AGAINST COMPANY, ANY COWORKING LOCATION, PROPERTY OWNER, LANDLORD, HOST, BUILDING MANAGER, OPERATOR, AFFILIATE, MEMBER, MANAGER, OFFICER, EMPLOYEE, CONTRACTOR, AGENT, REPRESENTATIVE, SUCCESSOR, OR ASSIGN arising out of or relating to injury, illness, death, theft, loss, damage, destruction, unauthorized access, business interruption, data loss, privacy exposure, internet or utility interruption, acts or omissions of third parties, or use of any Coworking Location or Company service, except to the extent finally determined by a court of competent jurisdiction to have resulted from Company’s gross negligence or willful misconduct.
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10(d). INDEMNIFICATION. MEMBER SHALL INDEMNIFY, DEFEND, AND HOLD HARMLESS COMPANY, EACH COWORKING LOCATION, PROPERTY OWNER, LANDLORD, HOST, BUILDING MANAGER, OPERATOR, AFFILIATE, MEMBER, MANAGER, OFFICER, EMPLOYEE, CONTRACTOR, AGENT, REPRESENTATIVE, SUCCESSOR, AND ASSIGN, COLLECTIVELY, THE “INDEMNIFIED PARTIES”, FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, CAUSES OF ACTION, LIABILITIES, DAMAGES, LOSSES, FINES, PENALTIES, JUDGMENTS, SETTLEMENTS, COSTS, AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, arising out of or relating to:
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(i) Member’s access to, presence at, or use of any Coworking Location or Company service;
(ii) any act, omission, negligence, misconduct, violation of law, or breach of this Agreement by Member, any Authorized User, or any Guest;
(iii) any injury, illness, death, property damage, theft, loss, business interruption, data loss, privacy violation, network disruption, or other harm caused by or relating to Member, any Authorized User, or any Guest;
(iv) Member’s business activities, professional services, meetings, events, client interactions, communications, transactions, employment matters, contractor relationships, or disputes conducted at or through any Coworking Location;
(v) any violation of Company Policies, location-specific rules, building rules, safety rules, internet policies, access-control policies, or applicable law;
(vi) any damage to, misuse of, or unauthorized access to any Coworking Location, equipment, furnishing, utility, technology, access system, network, parking area, or other property;
(vii) any claim made by any Guest, Authorized User, invitee, employee, contractor, client, customer, vendor, attendee, or other third party connected to Member; and
(viii) any claim arising from Member’s property, confidential information, data, devices, software, content, business operations, or professional services.
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10(e). DUTY TO DEFEND. MEMBER’S INDEMNIFICATION OBLIGATIONS INCLUDE THE DUTY TO DEFEND THE INDEMNIFIED PARTIES WITH COUNSEL REASONABLY ACCEPTABLE TO COMPANY. Company may participate in the defense of any claim with counsel of its choice. Member may not settle any claim in a manner that imposes liability, fault, admission, payment, obligation, restriction, or non-monetary relief on any Indemnified Party without Company’s prior written approval.
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10(f). EXCEPTIONS. Member is not required to indemnify an Indemnified Party to the extent a claim is finally determined by a court of competent jurisdiction to have resulted from that Indemnified Party’s gross negligence or willful misconduct.
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10(g). Survival. Member’s obligations under this Section survive the expiration or termination of this Agreement.
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Representations; Warranties; Disclaimers.
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11(a). Member Authority. Member represents and warrants that Member has the legal right, power, and authority to enter into this Agreement. If Member accepts this Agreement on behalf of a company, organization, or other entity, Member represents and warrants that the individual accepting this Agreement has authority to bind that entity.
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11(b). Accuracy of Information. Member represents and warrants that all information provided to Company, including account information, billing information, contact information, business information, Authorized User information, Guest information, insurance information, and reservation information, is accurate, complete, and current. Member shall promptly update such information if it changes.
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11(c). Compliance with Law and Agreement. Member represents and warrants that Member, all Authorized Users, and all Guests will comply with this Agreement, all Company Policies, all location-specific rules, all building rules, and all applicable local, state, and federal laws, rules, regulations, ordinances, and orders.
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11(d). No Conflicting Obligations. Member represents and warrants that entering into and performing under this Agreement will not violate or conflict with any contract, obligation, legal duty, court order, policy, license, permit, professional obligation, or other restriction binding Member.
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11(e). No Tenancy or Property Interest. Member represents, warrants, acknowledges, and agrees that this Agreement creates only a limited, revocable, non-exclusive license to use certain services and facilities made available by Company. Member does not receive any lease, tenancy, possessory right, ownership interest, easement, or other real property interest.
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11(f). Member Business and Professional Activities. Member represents and warrants that Member is solely responsible for Member’s business activities, professional services, clients, customers, employees, contractors, Authorized Users, Guests, licenses, permits, insurance, taxes, compliance obligations, and legal responsibilities. Company does not supervise, endorse, guarantee, insure, or assume responsibility for Member’s business, professional services, products, advice, work, deliverables, or interactions with third parties.
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11(g). No Guaranteed Services or Results. Member acknowledges and agrees that Company does not warrant or guarantee any particular location, office, desk, room, amenity, internet speed, parking availability, equipment, furnishing, event, business outcome, networking opportunity, client opportunity, revenue, productivity result, or uninterrupted availability of services.
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11(h). WARRANTY DISCLAIMER. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AVAILABILITY, SECURITY, ACCURACY, OR UNINTERRUPTED USE. ALL COWORKING LOCATIONS, SERVICES, AMENITIES, INTERNET ACCESS, EQUIPMENT, FURNISHINGS, PARKING, EVENTS, AND OTHER OFFERINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE FULLEST EXTENT PERMITTED BY LAW.
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11(i). Survival. Member’s obligations, representations, warranties, acknowledgments, and disclaimers under this Section survive the expiration or termination of this Agreement.
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12. LIMITATION OF LIABILITY.
IMPORTANT NOTICE: THIS SECTION LIMITS COMPANY’S LIABILITY TO MEMBER AND MAY AFFECT MEMBER’S LEGAL RIGHTS.
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12(a). EXCLUSION OF CERTAIN DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY, EACH COWORKING LOCATION, AND THEIR RESPECTIVE PROPERTY OWNERS, LANDLORDS, HOSTS, BUILDING MANAGERS, OPERATORS, AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITIES, BUSINESS INTERRUPTION, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, OR COST OF SUBSTITUTE SERVICES, WHETHER ARISING IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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12(b). LIABILITY CAP. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF COMPANY, EACH COWORKING LOCATION, AND THEIR RESPECTIVE PROPERTY OWNERS, LANDLORDS, HOSTS, BUILDING MANAGERS, OPERATORS, AFFILIATES, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, REPRESENTATIVES, SUCCESSORS, AND ASSIGNS FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT, ANY COWORKING LOCATION, ANY MEMBERSHIP, ANY BOOKING, ANY SERVICE, OR MEMBER’S ACCESS TO OR USE OF COMPANY’S FACILITIES OR SERVICES SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY MEMBER TO COMPANY FOR THE APPLICABLE MEMBERSHIP OR SERVICE DURING THE THREE 3 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
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12(c). Exceptions. Nothing in this Section limits liability to the extent such limitation is prohibited by applicable law.
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12(d). Essential Basis of Agreement. Member acknowledges and agrees that the limitations in this Section are an essential basis of this Agreement and that Company would not provide access to Coworking Locations, memberships, bookings, offices, desks, rooms, amenities, or services without these limitations.
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12(e). Survival. The limitations in this Section survive the expiration or termination of this Agreement.
13. Miscellaneous.
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13(a). Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.
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13(b). Venue. Subject to the dispute-resolution provisions of this Agreement, the exclusive venue for any court proceeding arising out of or relating to this Agreement, any Coworking Location, any membership, any booking, any service, or Member’s access to or use of Company’s facilities or services shall be the state or federal courts located in Travis County, Texas, unless Company designates another venue required by the location of the applicable Coworking Location or applicable law.
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13(c). Severability. If any provision of this Agreement is determined by a court or arbitrator of competent jurisdiction to be invalid, unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not permitted. The remaining provisions shall remain in full force and effect.
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13(d). Assignment. Member may not assign, transfer, delegate, sublicense, share, or otherwise convey this Agreement, any membership, any booking, any Access Credential, any office, any desk, any room, or any right or obligation under this Agreement without Company’s prior written approval. Company may assign, transfer, delegate, or subcontract this Agreement or any of its rights or obligations without Member’s consent.
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13(e). Subordination to Property Agreements and Rules. This Agreement and Member’s rights under it are subject and subordinate to Company’s agreements with property owners, landlords, hosts, building managers, operators, churches, vendors, service providers, and other third parties, and to all applicable building rules, host rules, property-owner rules, leases, licenses, management agreements, use agreements, and operating requirements. Nothing in this Agreement creates a sublease, tenancy, real property interest, or other possessory right.
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13(f). Notices. Notices to Company must be provided in writing by email, through the member portal, or by another method designated by Company. Notices to Member may be provided by email, text message, member portal notice, platform notice, invoice message, posted notice at a Coworking Location, or other contact method associated with Member’s account. Member is responsible for keeping contact information current. Notices are effective when sent, posted, delivered, or otherwise made available by Company, unless applicable law requires otherwise.
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13(g). Entire Agreement. This Agreement, together with all applicable Company Policies, location-specific rules, product-specific terms, booking terms, internet use policies, private office terms, event terms, and other terms incorporated by reference, constitutes the entire agreement between Member and Company regarding the subject matter of this Agreement and supersedes all prior and contemporaneous agreements, representations, understandings, proposals, and communications regarding such subject matter.
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13(h). Changes to Agreement and Policies. Company may update, modify, replace, or supplement this Agreement, Company Policies, location-specific rules, Fees, services, amenities, access requirements, and operating procedures from time to time. Company will provide notice of material changes when required by law or Company Policy. Member’s continued use of any Coworking Location, membership, booking, office, desk, room, amenity, or service after updated terms are posted, published, sent, or otherwise made available constitutes acceptance of the updated terms.
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13(i). No Waiver. Company’s failure or delay in enforcing any provision of this Agreement does not waive Company’s right to enforce that provision or any other provision later. Any waiver must be in writing and signed by Company to be effective.
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13(j). Cumulative Remedies. Company’s rights and remedies under this Agreement are cumulative and not exclusive. Company may exercise any rights or remedies available under this Agreement, Company Policies, law, equity, or otherwise.
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13(k). Headings. Headings are for convenience only and shall not be used to interpret, limit, or expand any provision of this Agreement.
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13(l). Electronic Acceptance and Records. Member agrees that electronic signatures, clickwrap acceptance, account creation, online purchases, electronic records, email communications, platform notices, and digital records may be used to evidence acceptance of and communications regarding this Agreement.
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13(m). Dispute Resolution; Good-Faith Resolution. Before initiating arbitration or litigation, the Party seeking to resolve a dispute shall provide written notice describing the nature of the dispute and the relief requested. The Parties shall make a good-faith effort to resolve the dispute informally within thirty (30) days after notice is provided, unless immediate legal or equitable relief is reasonably necessary.
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13(n). Binding Arbitration. Except for claims that may be brought in small claims court, claims for unpaid Fees, collection actions, eviction or trespass-related remedies, injunctive relief, emergency relief, or claims that applicable law does not permit to be arbitrated, any dispute, claim, or controversy arising out of or relating to this Agreement, any Coworking Location, any membership, any booking, any service, or Member’s access to or use of Company’s facilities or services shall be resolved by binding arbitration in Travis County, Texas, before a single neutral arbitrator. The arbitrator may award any relief available in court, subject to this Agreement. The arbitrator’s award may be entered as a judgment in any court of competent jurisdiction.
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13(o). CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY LAW, MEMBER AND COMPANY AGREE THAT ANY DISPUTE WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER CONSOLIDATED PROCEEDING.
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13(p). Attorneys’ Fees and Costs. If Company takes action to enforce this Agreement, collect unpaid amounts, recover damages, defend claims subject to Member’s indemnity obligations, or respond to Member’s breach, Company may recover its reasonable attorneys’ fees, arbitration costs, court costs, collection costs, expert fees, administrative costs, and related expenses to the extent permitted by law.
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13(q). Survival. Any provision that by its nature should survive expiration, cancellation, suspension, or termination shall survive, including provisions relating to Fees, payment obligations, collection costs, property, confidentiality, privacy, insurance, indemnification, defense, waiver and release of claims, assumption of risk, limitation of liability, representations, warranties, disclaimers, dispute resolution, arbitration, attorneys’ fees, and miscellaneous enforcement rights.
EXHIBIT A — PRIVATE OFFICE MEMBERSHIP TERMS
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A.1. Private Office Use Only; Limited License. Private offices provided by Company are made available solely as part of a membership service. A private office membership grants Member a limited, revocable, non-exclusive, non-transferable license to use the designated private office during the applicable membership term, subject at all times to this Agreement, Company Policies, location-specific rules, payment of Fees, building rules, and any requirements imposed by the applicable property owner, landlord, host, building manager, or operator.
A private office membership does not create a lease, tenancy, sublease, easement, possessory interest, ownership interest, right of exclusive possession, landlord-tenant relationship, or other real property interest in favor of Member, any Authorized User, or any Guest.
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A.2. Month-to-Month Terms and Cancellation. Unless otherwise stated in a written agreement approved by Company, private office memberships are provided on a month-to-month basis. Either Party may cancel a private office membership by providing at least thirty (30) days’ prior written notice to the other Party through the method designated by Company.
Member remains responsible for all Fees through the end of the required notice period, even if Member vacates or stops using the private office before the notice period ends. All private office Fees are non-refundable unless Company expressly approves otherwise in writing.
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A.3. No Refunds; Alternative Credits. If Member cancels before the end of a billing period or required notice period, Member is not entitled to a refund or proration. In Company’s sole discretion, Company may offer an alternative accommodation, such as transfer of membership to an approved replacement member or conversion of unused value into credit toward another Company service. Any such accommodation must be approved by Company in writing and may be conditioned on payment of outstanding Fees, approval of a replacement member, availability, and compliance with Company Policies.
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A.4. Company Access and Operational Control. Company retains the right to access, enter, inspect, repair, maintain, clean, show, secure, reconfigure, relocate, or otherwise manage any private office with or without prior notice for safety, security, maintenance, operational, emergency, compliance, business, or other legitimate purposes. Company will use reasonable efforts to avoid unnecessary disruption when practical, but Member acknowledges that Company must retain operational control over all private offices.
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A.5. Approved Users; Additional Office Members; Guests. Only Member and Authorized Users approved by Company may regularly use a private office. Member may not allow any person to occupy, work from, receive access to, or regularly use a private office unless such person has been approved by Company and any applicable additional Fees have been paid.
Occasional Guests may access a private office only in accordance with this Agreement, Company Policies, guest registration requirements, capacity limits, and applicable location-specific rules. Company may deny, limit, or revoke access for any additional office member, Authorized User, or Guest at any time.
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A.6. Occupancy Limits. Member shall not exceed any occupancy limit established by Company, applicable law, fire code, building rules, property owner, landlord, host, building manager, or operator. Company may limit the number of Authorized Users, Guests, employees, contractors, clients, customers, or invitees permitted to use or access a private office.
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A.7. Alterations; Fixtures; Signage. Member may not make any alteration, installation, modification, repair, painting, mounting, wiring, cabling, fixture installation, signage, lock change, furniture addition, or other change to a private office or any Coworking Location without Company’s prior written approval. Any approved alteration, fixture, improvement, or installation becomes the property of Company upon installation unless Company agrees otherwise in writing. Member is responsible for all costs to repair, remove, restore, or remediate any alteration, fixture, damage, or unauthorized change.
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A.8. Maintenance; Damage; Cleaning. Company is responsible for routine maintenance of private offices, except to the extent maintenance, repair, replacement, cleaning, restoration, or remediation is required because of Member, any Authorized User, or any Guest. Member shall keep the private office clean, safe, sanitary, professional, and free of hazards, pests, excessive trash, odors, prohibited items, and unreasonable clutter. Member is responsible for all damage, cleaning, repair, replacement, restoration, pest treatment, professional costs, administrative costs, and related Fees caused by or relating to Member, any Authorized User, or any Guest.
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A.9. Property; Storage; Security. Member is solely responsible for securing and insuring all property kept in or brought to a private office. Company is not responsible for theft, loss, damage, destruction, disappearance, unauthorized access, or business interruption involving Member’s property, devices, files, data, equipment, furniture, inventory, or other items. Member may not store hazardous materials, illegal items, food in a manner that attracts pests, excessive inventory, weapons, flammable materials, or any item Company determines to be unsafe, disruptive, or inappropriate.
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A.10. Required Insurance; Certificate of Insurance. As a condition of private office use, Member shall maintain insurance appropriate for Member’s business, operations, property, employees, contractors, clients, customers, Authorized Users, Guests, and activities conducted at or through the private office. At minimum, Member shall maintain commercial general liability insurance in amounts and with coverage reasonably required by Company.
Before Member may access or use a private office, and upon each renewal or replacement of coverage, Member shall provide Company with a current certificate of insurance “COI” evidencing the required coverage. Company may require specific coverage types, coverage limits, additional insured status, waiver of subrogation, primary and noncontributory coverage, or other insurance requirements as a condition of private office use.
Failure to provide or maintain a current COI, failure to maintain required insurance, cancellation or lapse of coverage, or failure to provide updated proof of coverage upon request may result in suspension of access, denial of private office use, termination of the private office membership, or termination of this Agreement without refund. Member’s insurance obligations do not limit Member’s indemnity, defense, reimbursement, payment, repair, replacement, or other obligations under this Agreement.
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A.11. Compliance with Rules. Member shall comply, and shall cause all Authorized Users and Guests to comply, with this Agreement, Company Policies, location-specific rules, building rules, access-control requirements, safety requirements, noise expectations, cleanliness standards, guest procedures, and all applicable laws. Violation of this Agreement or any applicable rule may result in additional Fees, suspension of access, removal, termination of the private office membership, or termination of this Agreement without refund.
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A.12. Failure to Vacate; Property Left Behind. Upon cancellation, expiration, suspension, or termination of the private office membership, Member shall immediately vacate the private office, remove all property, return all Access Credentials, and leave the office clean and undamaged. If Member fails to timely vacate or remove property, Company may remove, store, relocate, or dispose of such property after providing reasonable notice when practical. Member is responsible for any holdover Fees, storage costs, removal costs, cleaning costs, repair costs, restoration costs, administrative costs, attorneys’ fees, and other amounts incurred by Company.
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A.13. Indemnity Cross-Reference. Member’s use of any private office is subject to the assumption of risk, waiver and release, indemnification, defense, insurance, and limitation of liability provisions of this Agreement, including Sections 8, 10, and 12. Member remains responsible for all acts, omissions, damages, losses, claims, injuries, costs, and liabilities caused by or relating to Member, any Authorized User, or any Guest in connection with any private office.
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A.14. Conflict with Main Agreement. If these Private Office Membership Terms conflict with the main body of this Agreement, these Private Office Membership Terms control solely with respect to private office memberships, unless Company expressly states otherwise in writing.
EXHIBIT B — INTERNET USE POLICY
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B.1. Internet Access. While at a Coworking Location, Member, Authorized Users, and Guests may be permitted to access internet service, Wi-Fi, wired networks, guest networks, printers, conference room technology, shared devices, access systems, or related technology provided or made available by Company, the applicable Coworking Location, or a third-party service provider collectively, the “Connection”. Use of the Connection is subject to this Internet Use Policy, the Agreement, Company Policies, applicable law, and any rules imposed by the applicable Coworking Location, property owner, landlord, host, building manager, operator, internet service provider, or technology vendor.
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B.2. Discretionary Access. Access to the Connection is provided at Company’s discretion and may be blocked, limited, suspended, monitored, restricted, throttled, modified, or terminated at any time for any reason, including security concerns, network performance, excessive bandwidth use, suspected misuse, violation of this Internet Use Policy, violation of law, disruption to other users, or to protect Company, any Coworking Location, other members, service providers, or third parties.
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B.3. No Guarantee of Availability or Performance. The Connection is provided on an “as is” and “as available” basis. Company does not guarantee availability, speed, uptime, coverage, compatibility, security, privacy, quality, performance, or uninterrupted access. Network speed and performance may vary based on device configuration, location, signal strength, network congestion, interference, outages, equipment limitations, maintenance, service-provider performance, and other factors. Company is not responsible for interruptions, delays, outages, performance issues, data loss, device issues, or service-provider failures.
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B.4. Member Responsibility. Member is solely responsible for all devices, software, accounts, credentials, systems, communications, files, data, content, transmissions, and activities used, accessed, transmitted, stored, downloaded, uploaded, or shared through the Connection by Member, any Authorized User, or any Guest. Member is responsible for securing Member’s devices, accounts, passwords, software, data, and communications.
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B.5. Privacy and Security. Member acknowledges that no network, Wi-Fi connection, internet service, or electronic communication is completely secure or private. Communications may be intercepted, monitored, logged, accessed, disclosed, or compromised. Member should not treat the Connection as private, secure, encrypted, or protected unless Member independently uses appropriate security tools. Subject to applicable law and Company’s Privacy Policy, Company may monitor, review, log, restrict, preserve, or disclose network activity, usage information, or transmissions as reasonably necessary for security, operations, troubleshooting, compliance, legal process, enforcement of this Agreement, protection of Company rights or property, protection of users or third parties, or response to unlawful or harmful activity.
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B.6. Prohibited Uses. Member shall not, and shall not permit any Authorized User or Guest to, use or attempt to use the Connection to:
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(i) violate any local, state, federal, or international law;
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(ii) engage in hacking, phishing, spoofing, credential theft, unauthorized access, network scanning, penetration testing, or circumvention of security controls;
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(iii) upload, download, transmit, distribute, or store malware, viruses, worms, ransomware, spyware, bots, spam, or other harmful code;
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(iv) interfere with, disrupt, overload, degrade, damage, or compromise any network, system, device, server, account, utility, service, or equipment;
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(v) infringe or violate intellectual property, privacy, publicity, confidentiality, contractual, or proprietary rights of any person or entity;
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(vi) access, share, transmit, host, publish, or distribute unlawful, harassing, threatening, defamatory, obscene, exploitative, abusive, hateful, or otherwise prohibited content;
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(vii) engage in fraud, identity theft, money laundering, gambling activities, unlawful sales, unlawful solicitation, or other unlawful commercial activity;
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(viii) access, collect, use, disclose, or transmit personal information without proper authorization or legal basis;
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(ix) share, sell, transfer, publish, or misuse Access Credentials, network credentials, IP addresses, accounts, or connection settings;
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(x) create servers, hotspots, repeaters, bridges, mining operations, automated scraping systems, mass email systems, or other high-load or externally accessible systems without Company’s prior written approval;
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(xi) use excessive bandwidth or otherwise interfere with the ability of others to use the Connection; or
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(xii) use the Connection in any manner Company determines to be unsafe, unlawful, disruptive, abusive, harmful, or inconsistent with this Agreement or Company Policies.
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B.7. Security Actions and Cooperation. Company may remove, block, quarantine, restrict, or disable access to content, devices, accounts, traffic, or services that Company determines may violate this Internet Use Policy or create a security, operational, legal, or performance concern. Company may cooperate with internet service providers, technology vendors, government agencies, law enforcement, cybersecurity professionals, or other third parties in connection with suspected unlawful activity, cyber incidents, security threats, legal process, or enforcement of this Agreement.
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B.8. No Support Obligation. Company may, but is not required to, provide technical support, troubleshooting, configuration, device setup, compatibility assistance, printing support, conference room technology support, or network support. Member remains responsible for Member’s own devices, software, accounts, security, backups, and technical needs.
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B.9. Technology Indemnity. Member’s use of the Connection is subject to the indemnification, defense, waiver, release, insurance, and limitation-of-liability provisions of the Agreement, including Sections 8, 10, and 12. Member shall be responsible for all claims, losses, damages, liabilities, fines, penalties, costs, expenses, investigations, data incidents, security incidents, intellectual-property claims, privacy claims, network disruptions, device damage, or business interruption arising out of or relating to use or misuse of the Connection by Member, any Authorized User, or any Guest.
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B.10. Survival. Member’s obligations under this Internet Use Policy survive the expiration or termination of the Agreement.
